Donation Station & Store

← Knowledge Base

  1. How do I donate by check or money order?

  2. Can I donate in a foreign currency?

  3. Will the company I work for match my donation?

  4. Can I bypass the Donation Station and send you a donation directly from my PayPal account?

  5. How do I donate on behalf of a friend or buy a Halo for another participant?

  6. Do I still get a Halo if I opt out of the other donor gifts that you offer?

  7. Do you ship internationally? How much will it cost?

  8. Where will my donation go to support National Novel Writing Month?

  9. Can I pay for merchandise with a personal check?

  10. How long will it take to get my order? Do I get a tracking number for my order?

  11. Will I be responsible for import duty, VAT, or other taxes outside of the US?

  12. I am an international participant. Will you mark my package as a gift so that I can avoid duty/VAT/import costs in my country?

  13. How do I return something I ordered? Can I exchange it?

Feedback and Knowledge Base

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